Popular Articles

11. How do I reactivate my deleted member account?

    Last Updated: 06/03/2022 in Account Settings
    We would love you have you back!

12. How do I load/use MV Wallet?

    Last Updated: 06/10/2024 in Purchases
    How to load and use your MV Wallet!

13. Vid Troubleshooting

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14. RocketGate & RocketPay Information

    Last Updated: 04/01/2023 in Purchases
    Learn about our main payment processor.

15. Login Issue - "There was an issue with your MV Account"

    Last Updated: 06/03/2022 in Login Troubleshooting
    How to fix a "Oops! There was an issue with your MV Account" error.

16. How do I pay on MV with Cryptocurrency?

    Last Updated: 08/11/2023 in Purchases
    How to purchase on MV with crypto!

17. Where can I find my purchased content?

    Last Updated: 04/22/2024 in Purchases
    "Where did my purchase go?" Click here to find out!

18. Vid Streaming Troubleshooting Tips

    Last Updated: 12/20/2022 in Vid Troubleshooting
    How to solve your streaming issues!

19. I didn't receive my Store Item

    Last Updated: 09/09/2023 in Purchases
    What to do when the Creator hasn't fulfilled the store item you ordered.

20. I'm seeing the error message "Optimized streaming for this vid is currently unavailable" What should I do?

    Last Updated: 12/03/2022 in Vid Troubleshooting
    Seeing this error when streaming your vid? Click here to learn more!

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